Securus Technologies, the nation’s foremost provider of inmate communications services, has taken their place at the top of U.S. business by entering the finals of the Stevie Awards. These awards are handed out to the top performers in various industries for customer service and overall customer satisfaction with the product. Securus has earned its place among the most reputable and respected providers in the prison communications space.
Much more than just a phone company for prisons
Securus Technologies has become famous for its many wildly popular inmate communications solutions, such as video visitations and VoIP calling. However, Securus’ product line is much deeper than just telephone service provision.
With over 600 patents and having spent hundreds of millions on research and development, Securus is the unquestioned industry leader when it comes to innovation and new product rollout. Securus was first to market with its beloved video visitation system. But it has also been first in many other areas.
Securus offers full-featured prison management systems which reduce staff workload, freeing up guards to do what they’re best at, keeping order in the cell blocks. Automated prison management systems can handle too many tasks to mention. But some, like automated inmate prescription management, not only reduce the time staff needs to spend on menial tasks but also reduce the incidence of potentially fatal mistakes. Likewise, automated head count systems can produce similar efficiency gains. These things also tend to reduce to exposure of guards to potentially dangerous situations, such as patrolling alone in low-light or out-of-sight conditions, when rogue inmates may launch an attack.
Other products include automated time cards and advanced lock systems that use biometric and RFID technologies to make unauthorized access or egress virtually impossible.
These are just a few of the advanced technologies offered by Securus that make prisons safer.